FAQ

I just placed an order, now what?
Orders are packaged and shipped within 48 hours          

What are your shipping rates?       
USPS Priority (with tracking and signature required) - $9.00
USPS Overnight (with tracking and signature required) - $35
If you have a special request for your order’s shipping method, please contact us before placing your order. No international shipping         

My order is a gift, do you offer gift wrap?
A gift wrap option is available for an additional $7.00. Simply add "Gift Wrap" to your cart before checking out. Your purchase will be placed in a white box and tied with a beautiful aqua, double-faced satin bow. A hand-writted gift card can be enclosed.   
    
I want to order a custom piece. How long will this take? 
The timeline for custom orders may vary. If you need your order by a specific date, please contact us before placing your order so that we can ensure that it arrives on time. 

My question isn’t listed here.
Please give us a call or send us an email and we’ll be happy to help!

Phone: 508.228.3866    
Email: deb@nantucketonline.com